HELLA inspires work experience students
HELLA hosts work experience for two Banbury & Bicester College students
Hands-on exposure to product management, warehouse logistics, vehicle diagnostics and ADAS calibration
Students highlight ongoing challenges young people face securing apprenticeships, underlining need for greater industry support
HELLA recently welcomed two aspiring vehicle technicians from Banbury & Bicester College for a work experience placement at its Banbury facility, providing valuable insight into the realities of working in the automotive aftermarket.
Seventeen-year-olds Kayne Dancey-Brock and Luke Rowlinson, both studying for their Level 1 Certificate in Vehicle Maintenance, took part in a structured programme to expand their understanding of the industry. Their interest in HELLA was first sparked during a college visit to the company’s Banbury site, which gave them a first glimpse into the scale and scope of the aftermarket.
“We see great value in helping young people connect their learning with real-world career paths,” said Suzanne Plows, HR Manager at HELLA UK. “Kayne and Luke showed real enthusiasm and curiosity across every department. It’s clear they’ve come away with a much broader understanding of how the aftermarket operates and how their future could fit into it.”
The students gained firsthand insight into how different departments at HELLA contribute to the day-to-day operations of the automotive aftermarket.
They spent time in the warehouse learning about logistics and stock control, before being introduced to the inner workings of product management. They also took part in live remote diagnostics sessions using Hella Gutmann’s macsRemote service, observed demonstrations of advanced driver assistance system (ADAS) calibration, and explored HELLA’s product showroom to learn more about the company’s OE lighting and electronics solutions.
“Remote diagnostics was amazing,” said Kayne. “I had no idea this level of tech was involved in car repairs. I thought remote diagnostics was just ringing someone for advice.”
The students observed 22 live support tickets come through via the macsRemote service. The cases covered complex tasks such as key programming, airbag and ADAS calibrations from workshops across the UK, giving them a real-time view of the advanced diagnostics and technical support needed in today’s workshops.
“It’s definitely widened my thoughts on what I can do in the future,” said Luke. “What stood out the most was how welcoming the team were. Everyone took the time to talk to us about their roles and how it all fits together. More businesses need to be open to supporting young people entering the trade, especially garages. We’re here to learn, we just need the opportunities.”
While Luke has been fortunate to secure an apprenticeship at TWB Motors in Banbury, Kayne’s experience reflects a wider challenge faced by many young people seeking placements. With apprenticeship opportunities in high demand and limited supply, gaining hands-on training remains a significant hurdle for trainee technicians.
“Investing in the next generation is essential for the future of the aftermarket,” said Suzanne. “By providing young people with meaningful opportunities and guidance, we not only help them build valuable skills but also ensure the aftermarket continues to thrive with fresh talent and innovation.”