Adding to the frustration is that the current Government is distracted by disagreements within its own ranks.

There comes a point where running a garage starts to feel less like leading a business and more like trying to hold something together

Losing a key person is one of those risks every small garage knows is there, but very few truly prepare for

Don’t worry if you haven't been to an event before, you'll be welcomed by a room and industry that is supportive

Keeping the wrong person is rarely a sign that you approve of what they do

There is no credible way to diagnose, remove and replace an O2 sensor with a quality part for anywhere near £110

We start with what we think the customer will pay, or what we have always charged

If you run a garage and employ people, you are playing with loaded dice if you do not know about BEN,

We spend a lot of time in this trade telling customers that diagnostics is a skill

Pull up outside your own place and sit there for a moment. Don’t think like the owner, think like a new customer.

As car technology develops, so does the costs involved in keeping these engineering masterpieces on the road

Real equality isn’t about being better than someone else - it’s about being valued for what you can actually do

Parts rebates are one of the few things in a garage that can drop straight into profit without adding a single extra job to the diary

The truth is that social media is a complete waste of time if you don’t know why you’re doing it

Running a small business today means dealing with social media - whether you want to or not

Here is the uncomfortable and slightly controversial bit. Sometimes the owner helps create the problem.