ALLDATA Repair: Inside Intelligence
Finding the diagnosis on one Ford Transit Connect might be considered hard enough, so what did the team at Adam Green Motors do when four entered the workshop – with the same problem!?
During ALLDATA Europe’s recent and successful Repair Excellence Event at Shaikly Motor Company Limited, Adam, from Adam Green Motors in Scotland, revealed how ALLDATA Repair helped his workshop save valuable time – when faced with an issue involving not one but four Ford Transit Connects, which all experienced faults related to the temperature sensor.
While the technicians knew the sensor was located somewhere under the bumper, they didn’t know exactly where, so their initial plan was to remove the bumper to find and inspect it – but Adam intervened, taking a data-driven approach.
He said: “I went straight to ALLDATA Repair to check the exact location, and, to my surprise, there was an OEM diagram of the front-end assembly of a Ford Transit Connect.”
The diagram clearly showed that the sensor was mounted to the bottom left corner, accessible by removing the undertray – not the bumper!
By following the OEM instructions, Adam’s team completed the repair in just 30 minutes – a task that could have taken two hours using a ‘trial-and-error’ approach.
Why OEM data matters
Adam revealed that he prefers unedited, manufacturer-original repair information because of its accuracy and reliability. In his experience, edited data can be ambiguous or incorrect, leading to delays, misdiagnoses and unnecessary, additional work.
He added: “Having access to OEM diagrams, exact component locations and correct procedures make a huge difference to diagnostics and repair efficiency.”
Adam even offered a tip to his fellow ALLDATA Repair users: the ability to right-click and open preliminary tasks in a new tab – he said: “That makes life so much easier! I can quickly check all the necessary steps and ensure we follow the exact procedure, without flipping back and forth. ALLDATA Repair is a brilliant piece of information.”