Diesel Technic launches new App as range surpasses 50,000 products

Diesel Technic has introduced a new mobile app designed to give UK workshops and commercial vehicle professionals faster, more direct access to technical support, as its DT Spare Parts range reaches a new milestone of 50,000 products.

The Parts Specialists (PS) App has been developed as a practical extension of Diesel Technic’s existing HelpDesk service, allowing technicians to connect directly with the company’s technical experts from wherever the job is taking place - whether that’s in the workshop, at the roadside or on-site with a vehicle.

At its core, the app is about providing fast and direct access to technical support with users able to submit queries directly to the relevant specialist using a simple, structured interface. Requests can range from usage and installation guidance, special applications, through to VIN/chassis number-based parts identification and compatibility checks, helping ensure the correct component is selected first time.

The launch comes at a time when Diesel Technic is continuing to expand its aftermarket range with the DT Spare Parts brand now offering around 50,000 replacement parts across trucks, trailers, buses, and light commercial vehicles.

For workshops, the breadth of the range creates greater opportunity to source from a single, trusted brand, with the new app providing fast, direct access to the expertise that underpins “right-first-time” parts selection and fitment.

Lee Harris, Parts Specialist at Diesel Technic UK & Ireland, said: “As the DT Spare Parts range continues to grow, access to fast, accurate technical support becomes even more important for workshops. The PS App gives technicians a direct line to our expertise, right when they need it, whether they’re identifying a part via VIN or dealing with an installation question on the workshop floor.

It’s about making support more immediate, more practical and ultimately helping customers keep vehicles on the road with confidence.”