How TechMan is helping garages stay ahead this MOT season

September marks one of the busiest periods of the year for MOT testing, with independent garages across the UK preparing for increased demand from motorists booking MOTs and services.

As MOT season gets underway, TechMan is encouraging independent garages to look beyond simply managing the additional demand and consider how technology can help them turn the busy season into an opportunity to strengthen customer retention and drive growth. 

TechMan’s automated MOT and service reminders can take pressure off staff while helping workshops encourage repeat business. By automatically notifying motorists when their MOT or service is due, garages can stay front of mind and encourage customers to book before the deadline approaches.

Combined with online booking, customers can go from receiving a reminder to booking an appointment in just a few clicks – helping garages fill their diaries and make the most of seasonal increase in demand.

Creating a steadier flow of bookings can also help garages plan workloads more effectively, reduce missed opportunities and improve customer communication.

Leo Freebairn, Sales Director UK at TechMan, said, “September is a particularly busy time for garages, so making sure customers receive timely reminders for their upcoming MOTs and services is important.

“Automating these reminders helps garages save valuable time while making it easier to maintain regular contact with customers. And by making it quick and easy for motorists to book, garages can turn reminders into more bookings, while building stronger customer relationships.”