IAAF Communities Day brings members together to shape priorities
The Independent Automotive Aftermarket Federation (IAAF) brought members together at St George’s Park, Burton upon Trent, on Wednesday 30 September for a dedicated Communities Day focused on collaboration and the issues shaping the independent aftermarket.
Held at the Hilton Hotel, the event showcased the work of the Federation’s specialist communities, covering gender balance, lobbying and technical developments, commercial vehicles, skills and recruitment, IT and e-commerce, and the garage sector.
With more than 80 industry professionals actively contributing to IAAF’s communities, the day provided an opportunity to share progress, discuss common challenges and encourage wider member involvement.
Topics included access to security-related repair and maintenance information through SERMI, recruitment and training, and the role of data and digital technology in improving aftermarket efficiency. The Garage Section also highlighted its ‘Small Changes, Big Results’ initiative, designed to help independent garage owners strengthen their business management and operational performance.
Mark Field, Chief Executive of IAAF, said: “Our communities give members a direct role in shaping the Federation’s work, bringing practical experience from across the supply chain into the conversations that matter to our industry.
“Communities Day brought that work together, allowing members to exchange ideas and see where closer collaboration can make a difference. From supporting garage businesses to addressing skills needs and protecting independent access to vehicle information, our focus is on turning those discussions into meaningful support for the aftermarket.”
IAAF Technical Director James Dillon also explored the rise of the Chinese vehicle parc in the UK and its implications for independent workshops, distributors and suppliers, highlighting the importance of preparing for an evolving vehicle market.
James Dillon, Technical Director of IAAF, said: “Chinese vehicle brands are already arriving in independent workshops, so this is an immediate issue for the aftermarket. Their growth creates opportunities for servicing, repair and parts supply, but gaps in parts availability, cataloguing data and diagnostic access need to be addressed.
“Our priority is to ensure independent businesses have the information, tools and parts they need to support these vehicles throughout their working lives. That also means protecting continued access to technical support and vehicle software if a manufacturer or importer leaves the market, so motorists can continue to maintain and repair their vehicles.”