MAHLE strengthens UK aftermarket presence

• MAHLE will for the first time sell workshop equipment directly through its UK Aftermarket sales team

• Customers benefit from a single point of contact for both products and support

• Local MAHLE warehouse in Bilston (West Midlands) ensures greater product availability and will shorten delivery times

• Dedicated field engineer and service van provides on-site installation, support, demonstrations and training

MAHLE will now for the first time shift to a direct sales approach for its workshop equipment in the UK, distributing through its Aftermarket organisation and having customers work directly with its established aftermarket sales team instead of a separate company structure. This provides a single point of contact for product enquiries, quotations, technical advice and customer support. By integrating workshop equipment into its existing aftermarket operations, MAHLE strengthens its connection with workshops and distribution partners. Local stock held at the MAHLE Bilston facility ensures greater product availability, reduces lead times and enables faster access to the workshop equipment customers need. Service is further enhanced through a new mobile support offering: a dedicated field engineer and MAHLE service van provides installations, technical support, live demonstrations and product training directly at customer workshops.

“The UK market is an important growth area for MAHLE Service Solutions. By combining direct sales, local availability and on-site technical support, we are making it easier for workshops to access the products, expertise and training they need to succeed,” said Andy Lees, Head of Western Europe at MAHLE Lifecycle and Mobility.