Mercedes-Benz Vans puts the workshop on wheels
New Mobile Service vans will provide full servicing including brake testing, at customer premises.
The service offering incorporates a first of its kind electric hydraulic lift, which can lift six tonnes gross vehicle weight (GVW) fully flat.
Launching this month in Northern England and Scotland, with nationwide expansion from early 2026.
The new service complements wider Mercedes-Benz Vans aftersales offerings, including Service 24 and MobiloVan, to reduce downtime and maximise convenience.
Mercedes-Benz Vans in the UK has launched a brand-new Mobile Service offering — a fully equipped workshop built into a specially configured Mercedes-Benz Sprinter panel van, designed to bring authorised maintenance directly to customers wherever they are.
The Mobile Service vans allow businesses and drivers to have their vehicles serviced, inspected or tested on site, eliminating the need to travel to a workshop or take vehicles out of operation for extended periods.
Each unit can accommodate vehicles of up to six tonnes GVW, with an electric hydraulic lift that safely raises vans in a fully flat position. This enables technicians to carry out thorough underbody inspections and servicing with the same level of capability and safety found in a fixed workshop. The vans are also equipped to conduct on-site brake testing, allowing for pre-MOT-test preparation at customer premises.
Technicians will carry out all required Service A and Service B tasks on location, including oil changes, engine checks, fluid top-ups, lighting tests and underbody inspections — offering customers a convenient and flexible alternative to a traditional workshop visit. The vehicle can also complete a full software upgrade remotely, using an available mobile network connection.
The first Mobile Service vans will begin operating this month across the North-East of England and Scotland, with additional units joining the Mercedes-Benz Dealer Network through early 2026 to extend coverage nationwide.
Simon Neill, Operations Director, Mercedes-Benz Vans in the UK, said:
“We know how disruptive it is when a van must stop work for maintenance, so our focus is always on making that experience quicker, easier and more convenient for our customers. With these Mobile Service vans, customers avoid the disruption of booking appointments or transporting vehicles to a Dealer or Authorised Repairer. Instead, the workshop comes to them, minimising downtime and keeping their businesses moving.
“I’m really proud of the technicians who’ll be delivering this service on the ground, and of the teams who’ve worked hard to make it possible. This is all about supporting our customers with the reliability and confidence they depend on every day.”