Thinkcar strengthens technical support with new appointment

Thinkcar has enhanced its technical support service with the addition of Colin Cooper to its UK-based team. 

The move reinforces Thinkcar’s ongoing commitment to providing best-in-class support to its garages and technicians - support that continues to set it apart in the sector.

Cooper will support Thinkcar’s increasing ability to remotely access a technician’s diagnostic machine, offering real-time fault diagnosis and assistance ensuring technicians can get back to work with minimal disruption and downtime.

Commenting on his new role, Cooper said: “I’m delighted to join the Thinkcar team. My role is to support workshops quickly and efficiently. It helps save our customers a huge amount of time and frustration and we’re continuing to invest in ensuring we have the products and software available to meet their ongoing business requirements.”

Alex Gillbanks, Owner at Thinkcar UK, said: “Technical support isn’t just an add-on at Thinkcar - it’s a core part of what we do. Workshops depend on us to help them through complex diagnostic issues, quickly. That’s why we’ve invested in a responsive, knowledgeable team that genuinely cares about getting vehicles fixed fast. Colin brings with him exactly the kind of expertise and hands-on experience our customers need, and we’re thrilled to have him on board.”