Moogies Management Ltd

Privacy Policy

Our Contact Details

Name: Ben Coates      

Phone Number: 07738 715038

E-mail: info@shropshirecreativeagency.co.uk

 

The Type of Personal Information We Collect

We currently collect and process the following information:

  • Personal identifiers, contacts, and characteristics (for example, name and contact details)

  • Website user stats including IP addresses and cookie identifiers

  • Supplier bank details

How We Get the Personal Information and Why We Have It

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • Subscribing to our newsletters

  • Via a contact form on our websites

  • Email and telephone enquiries and correspondence

  • Invoices for payment

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Contact information from customer and supplier websites

  • Company information available on Companies House

 

We use the information that you have given us in order to:

  • Contact you about enquiries, goods, or services

  • Provide you with goods and services

  • Issue invoices

  • Receive payments

  • Make payments

  •  Maintain customer records on our CRM system

 

We may share this information with our accountants, TAG Accountants.

 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting info@shropshirecreativeagency.co.uk.

(b) We have a contractual obligation.

(c) We have a legal obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How We Store Your Personal Information

Your information is securely stored electronically.

 

We keep:

  • Customer personal identifiers, contacts, and characteristics (for example, name and contact details) for 5 years after the last contact

  • Website user stats including IP addresses and cookie identifiers for 12 months

  • Supplier bank details for 5 years after the last payment

 

At the end of the specified periods, we will dispose of your information by digital deletion.

 

Your Data Protection Rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

 

Please contact us at info@shropshirecreativeagency.co.uk if you wish to make a request.

How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at info@shropshirecreativeagency.co.uk.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Latest policy version created: 18th December 2024