Episode 10 - Chris Wileman on running a modern garage
Sponsored by BM Catalysts
In the latest episode of our podcast, we had the pleasure of speaking with Chris Wileman, owner and managing director of Castle Garage in Ashby. Chris's journey in the automotive industry is nothing short of inspiring. From starting as an apprentice in 2007 to winning the prestigious Garage of the Year award, his story is a testament to the power of hard work, mentorship, and a commitment to excellence.
Chris’s Journey
Chris began his career in the automotive world with little business knowledge, but he was fortunate to have a mentor who guided him through the intricacies of running a successful garage. This mentorship was crucial, as Chris learned not just how to fix cars but also how to manage a business effectively. Today, he operates two sites in the same town, doubling his capacity to serve customers and ensuring that he does not have to turn away loyal clients.
Forward Thinking
One of the most significant trends Chris highlighted in our conversation is the shift towards electric vehicles (EVs). As a forward-thinking garage owner, he recognised the need to adapt to this changing landscape early on. By launching Castle Garage EV, he positioned his business to cater to the growing number of EV owners, ensuring they have a reliable local garage to turn to for servicing and repairs. Chris emphasised that the automotive industry is evolving rapidly, and garages that fail to embrace this change risk being left behind.
Challenges
Throughout the episode, Chris shared invaluable insights into the challenges facing garage owners today, including staffing issues and the need for ongoing training to keep up with technological advancements. He also stressed the importance of community support within the industry, encouraging garage owners to connect and share knowledge for mutual growth.
Award Winners
Winning the Garage of the Year award at The Blend was a significant milestone for Chris and his team, providing recognition for their hard work and dedication. However, Chris was quick to point out that this achievement is not just about him; it reflects the collective effort of his entire team. Their commitment to customer satisfaction and quality service has been the driving force behind Castle Garage's success.
Summary
In conclusion, this episode is a treasure trove of insights for anyone in the automotive industry. Whether you're a seasoned garage owner or just starting out, Chris Wileman's journey serves as a reminder of the importance of adaptability, community, and continuous learning. Tune in to hear more about his experiences and the future of the automotive industry.
🎧 Listen now on Podbean, or search for Garage Talk Unwrapped - The Podcast on any of your favourite podcast streaming platforms.
💡 Sponsored by: BM Catalysts