Persistent headlight issue solved by ALLDATA Repair

• A persistent headlight issue plagued a 2013 Mazda 6 Estate, frustrating both the vehicle owner and workshop technician. A full headlight replacement seemed the only option left – until ALLDATA Repair shed light on a smarter solution.

The problem in question was dim Xenon headlights. The owner, the vehicle’s first and only one, had repeatedly complained about the headlights becoming increasingly dim over time.

Despite a technician replacing both the bulbs and the left-side ballast, the issue remained unresolved. By this point, the owner had already spent £1,500, yet the headlights continued to underperform – leaving her, understandably, frustrated. The next proposed step was to replace both headlight units, which would likely cost between £800 and £1,000 per side.

Solution

Fortunately, that expensive step proved unnecessary. Instead of a potential £1,000 repair, the actual solution cost just £25 – and, most importantly, it resolved the issue completely.

By consulting ALLDATA Repair for instant access to manufacturer-specific technical information, a technician found a Technical Service Bulletin (TSB) identifying the reflector as the likely root cause. Mazda had introduced the reflector as a serviceable part, available for around £25.

Thanks to detailed service instructions, the technician was able to replace the reflector in just 20 minutes. The result: restored lighting performance and a satisfied customer, at a fraction of the expected cost.