Valeo upgrades support for workshops, distributors and drivers

Valeo Service has taken aftermarket support to the next level with the launch of its new omnichannel Help Centre, designed to help distributors and workshops navigate the growing complexity of modern vehicle repairs.

With over 17-million-part references worldwide, finding the right component and fitting it correctly has become a daily challenge for the industry. Valeo’s new service goes beyond the traditional hotline, giving professionals instant access to automotive experts via live chat, email, and phone.

“Technical hotlines can often be frustrating, especially when you’re on a tight schedule,” said Andy Swann, Valeo Division General Manager. “Our Help Centre combines expert guidance with speed and reliability. With a trusted net promoter score of 60+, significantly higher than the average automotive hotline rating of 41, it delivers support you can count on, without the usual headaches.”